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Pre-Built Agents

Production-ready government agents for citizen inquiries, document review, and permit processing.

Included Agents

Anar Agents ships with three pre-built agents designed for common GCC government workflows. Each agent comes with a tuned system prompt, a curated tool set, and domain-specific behavior.

Citizen Inquiry Agent

Handles citizen questions about government services in both Arabic and English. This agent is the front line for digital government portals and automated service desks.

Tools:

ToolDescription
lookup_serviceLook up information about a specific government service by name
get_office_hoursRetrieve office hours and contact details for government departments
check_application_statusCheck the status of a submitted application by tracking ID

Example interaction:

Citizen: أريد معرفة حالة طلبي رقم VA-2024-001
Agent: [calls check_application_status("VA-2024-001")]
Agent: طلبكم رقم VA-2024-001 قيد المراجعة حالياً. تم تقديمه بتاريخ 10 يناير 2024 ومن المتوقع الانتهاء بحلول 20 يناير 2024.

The Citizen Inquiry agent detects the language of the input and responds in kind. Arabic questions receive Arabic responses; English questions receive English responses.

Customization

The Citizen Inquiry agent's system prompt can be customized per deployment. Government entities can add specific service catalogs, operating procedures, and escalation policies to the prompt.

Document Review Agent

Reviews submitted documents for completeness and compliance. Useful for intake desks where citizens submit applications, supporting documents, and identification.

Tools:

ToolDescription
check_requirementsLook up the required documents for a given application type
validate_documentValidate that a specific submitted document meets format and content requirements
generate_checklistGenerate a completeness checklist for a given application type

Example interaction:

User: I'm submitting a restaurant permit application. Is my package complete?
Agent: [calls check_requirements("restaurant_permit")]
Agent: [calls generate_checklist("restaurant_permit")]
Agent: For a restaurant permit, you need the following documents:
  1. Trade license — Required
  2. Food safety certificate — Required
  3. Floor plan — Required
  4. Fire safety clearance — Required
  5. Health inspection report — Required
  Please upload each document and I'll validate them individually.

The Document Review agent works well in tandem with Anar Docs for automated OCR and extraction of submitted documents.

Permit Processor Agent

Guides citizens through the permit application process step by step. Covers permit type identification, eligibility checking, fee estimation, and application submission guidance.

Tools:

ToolDescription
get_permit_typesList available permit types, optionally filtered by category
get_permit_stepsGet the step-by-step process for a specific permit type
check_eligibilityCheck whether the applicant meets eligibility criteria
estimate_feesCalculate estimated fees based on permit type and parameters

Example interaction:

Citizen: I want to open a restaurant in Abu Dhabi. What permits do I need?
Agent: [calls get_permit_types("food_and_beverage")]
Agent: [calls get_permit_steps("restaurant_permit")]
Agent: [calls estimate_fees("restaurant_permit", {"location": "abu_dhabi"})]
Agent: To open a restaurant in Abu Dhabi, you'll need:
  1. Commercial Trade License (DED) — AED 10,000-15,000
  2. Food Safety Permit (ADFCA) — AED 2,000
  3. Civil Defense Clearance — AED 1,500
  Total estimated fees: AED 13,500-18,500

  The process takes approximately 4-6 weeks. Would you like me to walk you through each step?

Deploying Pre-Built Agents

Pre-built agents are automatically registered when the backend starts. They appear in the agent list alongside any custom agents you create.

# List all agents — pre-built agents are included
curl http://localhost:8005/api/v1/agents
[
  {
    "id": "citizen-inquiry",
    "name": "Citizen Inquiry",
    "description": "Handles citizen questions in Arabic + English",
    "status": "active",
    "tools": ["lookup_service", "get_office_hours", "check_application_status"]
  },
  {
    "id": "document-review",
    "name": "Document Review",
    "description": "Reviews document completeness and compliance",
    "status": "active",
    "tools": ["check_requirements", "validate_document", "generate_checklist"]
  },
  {
    "id": "permit-processor",
    "name": "Permit Processor",
    "description": "Guides permit applications step by step",
    "status": "active",
    "tools": ["get_permit_types", "get_permit_steps", "check_eligibility", "estimate_fees"]
  }
]

Extending Pre-Built Agents

Pre-built agents serve as starting points. You can customize them by:

  • Modifying system prompts to reflect your specific government entity's services and policies
  • Adding tools to expand the agent's capabilities with new data sources
  • Adjusting parameters like max_steps and temperature for your use case
  • Cloning a pre-built agent and creating a specialized variant for a particular department
curl -X POST http://localhost:8005/api/v1/agents \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Abu Dhabi Visa Agent",
    "description": "Specialized visa inquiry agent for Abu Dhabi",
    "system_prompt": "You are a visa services specialist for Abu Dhabi. You handle tourist, work, and residence visa inquiries...",
    "model": "llama-3.3-70b-versatile",
    "max_steps": 8,
    "tools": ["lookup_service", "check_application_status", "check_eligibility", "estimate_fees"]
  }'
Execution TracesAPI Reference